FAQ

FAQs

Find your answers faster in our popular FAQs topics

  • How do I enroll in Online Banking?

    Personal banking customers can enroll by clicking the 'Open Account' link in the Online Banking login section of https://trustfbgroup.com, or by clicking here. Follow the instructions to register a new account(s) in Online Banking.

  • Does TrustFund Bank Group offer credit cards?

    TrustFund Bank Group offers credit cards for both consumers and businesses. To apply for a card, simply click on the link below to contact us.

  • How do I know the Online Banking site is secure?

    TrustFund Bank Group has taken many steps to make sure you are protected online:

    • 256-bit Secure Sockets Layer (SSL) technology. To access your accounts, you must use a browser that supports a 256-bit encryption.
    • A User ID and Password are required every time you log in. Your sign-on information is used for accessing your accounts online - never share them with anyone.
    • The computers that run our site are protected by firewalls, which are systems that prevent unauthorized access to our network. They are constantly monitored to prevent security breaches.

  • Can I transfer money to an international bank account?

    Yes. You can transfer to an international bank account using the 'International Transfer' function, located within the Fund Transfer menu. To get started, you need to understand that depending on the country and amount, some charges may occur.